The future of commuting is loading...

F.A.Q.

Questions? We might answer some of them here.

If you are a verified ParkAmigo renter, you will be notified through the ParkAmigo mobile app anytime someone checks in to your driveway. Our job is to ensure your experience is safe and sound.

ParkAmigo is a platform that allows home owners to offer their parking spaces to the public. We're committed to providing a safe experience for both the home owner and the user renting the parking space. We have your best interests at heart and will do every thing possible to make you as secure as possible.

We are still working to get more restaurants on the new site and they should be available soon! But, just to make sure, reach out to our Customer Care team at contact@parkamigo.io​ and let us know what restaurant you would like to see on ParkAmigo.

At its core, ParkAmigo is leveraging the technology of mobile devices to allow home owners, as well as merchants, to share their unused parking spaces, creating new parking spots for users. These new spots reduce congestion caused by individuals looking for parking, while offering the spot owners a way to generate supplemental income. ParkAmigo is particularly well-suited for major cities, where residential areas are becoming increasingly intertwined with recreational landmarks and commercial activities.

We made further stability tweaks to make parking as seamless as possible.

We made various optimisations to make your ParkAmigo experience better.

We added functionality for the new EU data protection law, The General Data Protection Regulation (GDPR).

We revamped our sign up process to allow you add your vehicle information and plate number(s).

This release adds a number of improvements to the navigation features including showing estimated distance and time to destination as well as displaying traffic flow.

We launched our unique order ahead feature to allow commuters to wash their car, eat, have a beverage, buy groceries, or a last minute outfit on the way to/from work.

The redesigned screens allow you to move through the app and reserve parking and some food. It is easier than ever to view parking and other order ahead categories ahead of your journey.

This improved design makes it easier than ever for commuters to scan their spot on the app simply by clicking the blue barcode at the bottom left hand corner.

This design brings you 40 new redesigned screens for your convenience. You can move from ‘Sign Up’ to ‘Your order has been completed’ in less than 3 minutes.

This new design makes it easier for improved search, making it quicker for you to find a space.

In this new feature, we allow individuals to list up to 100 spaces by clicking the '+' sign on the 'My Driveway' section in a convenient manner.

This new update gives each user their own unique wallet on the ParkAmigo that allows them to receive credits as well as withdraw money conveniently on the app.

This new update makes it easier for you to add your banking details if you selected to list your driveway. Driveway owners can add their Banking details right from the ParkAmigo app.

This new update makes it easier to view current and past orders as well as monitor the traffic of people parking in your driveway.

We are still working to get more restaurants on the new site and they should be available soon! But, just to make sure, reach out to our Customer Care team at contact@parkamigo.io​ and let us know what restaurant you would like to see on ParkAmigo.

  1. Choose a category.
  2. Enter your street address and zip/post code and click the 'Search' button.
  3. Confirm Order: When you view details on the parking space available, select 'Confirm' or 'Check In'.
  4. Have fun.

ParkAmigo works at its best when you are commuting to work and school and you need to park, eat, grab a cup of coffee from your local bodega, wash your car while its parked to save fuel and water, and wish to order groceries on the way back from indulging yourself and your best amigos at your favourite Italian restaurant.

A notification is sent to the drive way owner informing them that a user has parked into their driveway(s). The commuter and driveway owner can view more information on 'Parking Status', 'My Orders', and 'My Earnings'.

  1. Confirm that you are receiving outside mail.
  2. Check any spam folders on your email.
  3. Contact us to confirm your email address in our system by emailing contact@parkamigo.io.

To change or cancel an order at a restaurant, grocery shop, fashion retailer, or cafe, please call the restaurant directly. The phone number can be found on your email confirmation or by logging back onto the ParkAmigo app. Once you have canceled or changed the order with the restaurant, please notify ParkAmigo of the change or cancellation by responding to your order email confirmation. For all other categories, refunds or cancellations are not available at this time.

The most accurate way to locate restaurants that deliver to your specific location is by selecting your preferred categories and entering your address on the home page. This will display the list of restaurants that only deliver to that address. Just click the 'Search' button after entering your address and you will be directed to the list of merchants available in each category.

To view all orders placed through ParkAmigo, just click on 'My Profile' on the bottom of the screen, then select 'My Orders'. All of your ParkAmigo orders from all the categories will be housed here.

There is absolutely no fee for using ParkAmigo.

It is customary in the U.S. that dispatchers are paid anywhere between 10% and 20% of the total of the food or beverage. In the U.K, it is not customary to tip but feel free to tip at your own discretion.

In India, the rules are much more specific. For a small mean that costs less than INR 300, a 10% tip is appreciated. On bill amounts ranging between INR 300 to INR 1000, you can tip around 7% to 10% of the bill amount. On bill amounts above INR 1000, a tip of 5 - 7% is sufficient. When a service charge (normally capped at 10%) is applied to your order, a tip is not necessary.

You can safely enter your credit card number via our secure server, which encrypts all submitted information and transmits and stores such information in an encrypted state. ParkAmigo uses ​PCI Service Provider Level 1​. This is the most stringent level of certification available in the payments industry. To accomplish this, we make use of best-in-class security tools and practices to maintain a high level of security at ParkAmigo.

It’s free to list your space with ParkAmigo, and it only takes a few minutes. If you’re downloading the app for the first time, you can follow the instructions during sign up and list your space quickly.

If you’ve used the app before, select ‘My Driveway’ and click on the '+' sign. On that screen, follow the instructions and add a glowing picture of your driveway to finish adding your driveway.

To share your driveway, you need to add your banking details so you can start getting paid immediately when someone checks into your driveway. You can always manage your banking details and share your driveway later by tapping 'My Driveway'.

Yes, you can add multiple cards to give you the option to toggle between the card you want to use for each purchase.

Yes, you can add up to 100 parking spaces if you need to. Aside from home owners, we are speaking to landlords, development agencies, and hotels.

The order-ahead process for ParkAmigo is simple: place an order on the app and as soon as your order is confirmed, you can proceed to the destination. Upon arrival, show your order confirmation page to the merchant to collect your order.

Note: You might need to bring your ID when picking up your car.

Our long-term goal is to make transport systems safer, affordable, accessible, and sustainable for all commuters. Driveway parking allows us to take advantage of vacant under utilised parking spaces. This saves time on the road and reduces the carbon emissions on cars caused by driving on the road. By supporting only eco-friendly car washes on the app, ParkAmigo is ushering in a new way of commuting. We are actively working with the government and city council in some of the cities we are targeting to make commuting more efficient and sustainable.

Use a password that is unique to ParkAmigo and change it regularly​: We encourage you to select strong passwords, using the following tips:

  • Create passwords that are at least 8 characters long.
  • Use a mix of uppercase and lowercase letters, numbers, and symbols.
  • Do not use a word in the dictionary, a name, or other personal information like a birthday, address, or anniversary.
  • Do not share your password with others.
  • Be sure to logout completely from ParkAmigo to terminate account access.
  • Consider employing a password manager through your browser or a third-party provider.
  • Change your ParkAmigo password frequently by clicking on the 'Forgot password?' link on the sign in page and following the prompts.

Be aware of possible phishing attempts: Phishing is an attempt to acquire your personal information by pretending to represent a website or company you trust online. Phishers will go to great lengths to try to hijack your account or steal your personal information. They may even create fake websites that look real or send official-looking (but fake) emails asking for personal information. ParkAmigo will never ask for credit card in an email or over the phone. If you're unsure about a link in an email, you can always hover over the link to see where it goes (you'll see the real linked web address at the bottom of most browsers).

Please contact us by emailing contact@parkamigo.io